FAQs
Who is Kalsoni?
We are an apparel brand located in Minneapolis, MN. Our mission is to provided inclusive activewear for those looking for a modest design style.
Do you have size chart?
Yes, we want to ensure that you get the right size and fit. You can find the size chart here.
What is the shipping cost?
All shipping cost vary by total weight of your order and your location (domestic and international).
What are your policy around exchanging an item?
At Kalsoni, we stand behind the quality of our products and offer a satisfaction guarantee. If you encounter any issues with our activewear, we aim to make your shopping experience hassle-free and transparent, whether it's an exchange or return.
We accept exchanges as long as the items is unworn, unwashed, and its original condition. Returns must be within 15 days of purchase . All exchanges must be returned to us within 7 days from the purchase exchange request. All exchanges items must have original and tags attached.
If you were to exchange item is priced at a lower price than the item you wish to exchange, you must pay the difference in price. If the exchange item is priced at a high price than the item you wish to exchange, you will be issued store credit.
What are your exchange/return policy around item purchased in store, events, or exhibitions?
All items purchased at events, exhibitions, and store are final. There will be no exchanges or returns for those items.
Can I get a refund for an item?
All sales are final. Currently, we are unable to provide refunds.